Welcome To

Traction BPO

Going above and beyond standard employment practices, we have daily, weekly, and monthly productivity reports and tracking. While providing first-rate training and career development, we encourage teamwork and camaraderie as a means to increase employee satisfaction. Here at Traction BPO, we believe that if we take good care of our people, they will take good care of your business.

Traction BPO is a business process outsourcing (BPO) service company based in the Philippines that has been in the industry for three years and is growing rapidly in terms of size and divisions. With sites in both Cebu and Davao, we are operational 24/7 and prepared for any situation. We are equipped with generators, fiber optic connections, redundant servers, telephones, hosting, and file storage with a complete backup system to ensure uninterrupted service vital to the success of your business.

Core Values

Core Values

Put the clients first

Always Deliver Excellence

Always Deliver Excellence

Play for the same team

Play for the Same Team

Speak up for Innovation

Speak up for Innovation

Mission

Mission

We are intent in providing high-quality services to fulfill each of our customer’s goals and needs while cultivating an employee-friendly culture. We seek to give employment to people in a friendly and professional environment, as well as offering career growth and development.

Vision

Vision

Traction BPO seeks to become a top player in the BPO industry that cares about its clients and provides excellent customer support and services. We are dedicated to giving the very best through passion and excellence in every aspect of our business.

Purpose

Purpose

Traction BPO aims to be one of the leading BPO companies that provide top-notch customer service and sales conversion, as well as quality, world-class output for services. Our goal is to help you, our client, reach yours. Whether it is to help your business grow, expand, or manage, we make your business our business and go above and beyond expectations.

Services

At Traction BPO, we care a great deal about you, our clients. And because we put our clients first, we tailor our services to suit your business and find solutions to match each need. We make it a priority to fit our people to the task in order to achieve a seamless workflow and optimal performance.

Capability/Infrastructure

Capability/Infrastructure

  • PCI DSS compliant
  • Redundant Cloud Base Servers
Sales

Sales

  • Lead Gen
  • Upselling
  • Appointment setting
  • Sales Automation
Sales

Content Development

  • Web Design and Development
  • Software Development and Engineering
    • CRM Customization (Sugar CRM and Suite CRM)
    • Mobile Apps
    • Windows applications
    • Servers and Cloud computing
  • Online marketing
  • Online reputation management = Social media/branding/media campaign/ad placement management.
  • SEO
  • Pay-per-click (PPC)
Sales

Business Process

  • Customer Support
  • Software Development and Engineering
  • Payment processing
  • Payroll and Tax Return Outsourcing
  • Transcription
  • Data Entry

Traction BPO

4500 Satellite Blvd., Ste. 2380
Duluth, GA 30096
View Map and Directions ›

1-404-990-4639

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If you are interested in learning how we can help your business, please complete your information below or call us.

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